How to Handle Property Damage at Holyrood Storage & Parking

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This Contract (“Agreement”) is entered into between Holyrood Storage & Parking Inc. (“Provider”) and the person or entity (“Customer”) identified in the Rental Application/Invoice (each a “Party” and collectively the “Parties”) for the rental of storage unit(s) or parking space(s) under the following terms and conditions.

• Premises: The property owned or operated by the Provider where storage units or parking spaces are located.
   
• Unit: The specific storage unit rented by the Customer.
   
• Space / Parking Space: The outdoor or indoor spot for vehicle, boat, RV, etc.
   
• Rental Period: 28 days, starting on the date the unit/space is made available to the Customer, and renewing every 28 days unless otherwise agreed.
   

• Rent: Due in advance on or before the first day of each 28-day rental period.
   
• No Proration: Rent is not prorated. Once a new 28-day rental cycle begins, even 1 day into it, no refund will be issued.
   
• Security Deposit: If required, may be applied to unpaid rent, cleaning, or damage.
   
• Late Fees: A late charge of [%] per day (or flat fee of [$$]) applies after [] days of non-payment.
   
• Taxes & Fees: Customer is responsible for applicable taxes and any fees listed on their Invoice.
   

• Customer may only store or park items permitted by Provider. Prohibited items include explosives, hazardous materials, flammable liquids, perishables, live animals, stolen goods, or inoperable vehicles (unless otherwise agreed).
   
• No alterations to the unit or space without written consent.
   
• Access is permitted only during published access hours. Provider may adjust hours with notice, except in emergencies.
   

• By Customer: Agreement may be terminated by giving notice and paying all amounts due.
   
• By Provider: Agreement may be terminated for non-payment, breach of terms, or improper use.
   
• Move-Out Process:
   
  1. Remove all belongings.
      
  2. Clean the unit/space.
      
  3. Remove your lock (locks belong to Customer).
      
  4. Notify Provider at least 2 hours before closing for inspection of cleanliness and damages.
      

• Failure to Notify: Units left locked, dirty, or damaged will continue to incur charges until properly vacated and inspected.
   
• Abandoned Property: Items left behind after [__] days may be disposed of at Customer’s expense.
   

• All stored items and vehicles are at the sole risk of the Customer.
   
• Provider is not liable for loss or damage caused by theft, fire, water, vandalism, rodents, insects, weather, or other events outside its control.
   
• Customer must maintain their own insurance on property or vehicles. Proof may be required.
   

Accidents and unexpected events may occur (e.g., broken gate, storm damage, vandalism, or fire). Customers must:

1. Assess the Damage – Review severity and document with photos/videos.
    
2. Notify Provider & Insurance – Report immediately to Provider and contact your insurer to file a claim.
    
3. Protect Against Further Loss – Take safe, reasonable steps (e.g., tarp, secure property, clean up water).
    

If damage occurs to the facility, property, or equipment due to Customer’s actions, negligence, or those of their guests, the following charges apply:

• Administration Fee: $100 (assessment & documentation).
   
• Labour: $100/hour (minimum 2 hours).
   
• Materials: Full cost of parts/supplies needed for repair.
  Example: Damage to a gate results in a $100 admin fee + $200 minimum labour + cost of replacement parts.
   

Repairs will be arranged by the Provider. The Customer is responsible for all associated costs.

• Customer’s insurance policy may cover replacement or repair costs, lost belongings, or business-income protection.
   
• If storage is rented for business purposes, Customers should confirm loss-of-income protection with their insurer, as the Provider does not provide this coverage.
   

Provider may enter a unit/space in cases of emergency, suspected violations, or for maintenance/repair. Notice will be given where possible, except in urgent situations.

Failure to pay rent or comply with terms may result in:

• Lock-out or denial of access.
   
• Storage lien and sale/disposal of property under applicable law.
   
• Recovery of costs for enforcement, removal, or damages.
   

• Customer indemnifies and holds harmless Provider from claims, losses, or damages arising from their use of the facility.
   
• Provider’s liability is limited to the lesser of Customer’s actual loss or the rent paid in the last 28-day period.
   
• Provider is not responsible for indirect, consequential, or punitive damages.
   

All notices must be in writing and delivered by hand, registered mail, or email to the contact details on file.

This Agreement is governed by the laws of the Province of Newfoundland & Labrador.

This document constitutes the entire agreement and supersedes prior understandings. No modification is valid unless signed in writing by both Parties.

📞 To report property damage or for assistance, contact 709-689-1936 or visit holyroodstorageparking.ca